QuickBooks Not Responding - Causes & Resolution Methods

QuickBooks accounting software is designed in such a way that it fulfills all the requirements of small and mid-sized businesses. Thus, they can manage their accounting and bookkeeping with ease. Despite having such advanced features, it is not free from errors. You might have come across a situation where QuickBooks is not Responding all of a sudden. It undoubtedly hampers the day-to-day accounting and bookkeeping tasks. This blog discusses all the possible causes and troubleshooting methods that will help you fix this error at the earliest.

Why QuickBooks Freezes While Opening The Company File? Give us a call on our Toll-Free Number 855-948-3651 and get immediate technical assistance.

What Are The Possible Causes Of QuickBooks Not Responding Error?

Below we have mentioned some of the main reasons that bring forth QuickBooks not responding when opening company file error:

• When the size of your company file is bigger than required.

• You might be using a missing or damaged QBWUSER.INI file.

• Corrupt download or damaged installation of the QuickBooks application.

• Another reason that promotes QB has stopped working is the corrupted hard drive for the software installation.

• Another reason is the damaged OS.

• The Firewall/Internet security settings are restrictive.

Comprehensive Solutions To Troubleshoot QuickBooks Not Responding Error Message 

After getting aware of the possible causes that trigger Application freezes while attempting to open a company file issue, let's look at some of the most effective solutions that can help you troubleshoot the error.

Solution 1: Download and install the QuickBooks Tools Hub

Follow the below-given steps to eliminate this error code.

• At first, you have to exit the QuickBooks application and then download the QuickBooks Tool Hub file.

• Further, save the downloaded file on a preferred location.

• Once downloaded, open the QuickBooks Tool Hub file and follow the on-screen instructions that may help you install the tool, and check the box to agree to the terms and conditions.

• Once installed, click twice on the Windows desktop icon to launch the tool hub.

• Select Program Problems followed by Quick Fix my Program on the tool hub.

• Open the QuickBooks Application once again to check the error status. If the error persists, you won’t be able to run the program. In that case, you must jump to the following troubleshooting procedure.

Solution 2: Verify Internet Connectivity

If you have come across the issue, QuickBooks not Responding. It might be due to restrictive internet connection settings. Therefore, you need to verify your internet connectivity by following the troubleshooting steps mentioned below.

• In the first place, open the Internet Explorer on your system and try to access any website of your choice. If you can access the website through the browser, it signifies that you have intact internet connectivity and are not causing the issue. However, if you couldn’t access the website, then you must check your internet connection settings for any misconfigurations.

• Also, make sure that you have set the correct time and date on your computer.

• Now, open Internet Explorer and click on Tools from the top section, and select Internet Options.

• After that, click on the Reset/Restore Defaults option under the Advanced tab.

• Afterward, click on Apply followed by OK.

• At last, run the QuickBooks Application and check the error status.

Solution 3:  Clean Install the QuickBooks Desktop

The clean install tool can help resolve QB issues such as QuickBooks Freezes While Opening The Company File. It will help you uninstall all the updates so that you can install the updates with a new name.

Need Professional Assistance?

We hope the resolution methods mentioned in this blog would have helped you resolve the error QuickBooks not Responding. However, if you need any further assistance to fix this error, we suggest you give us a call on our Toll-Free Number 855-948-3651. Our experts will assist you with the best client service.